Frequently asked questions

We’ve compiled a list of the questions we get asked the most often. To see the answers to what you’re interested in, simply click on one of the questions directly below.

What sets NannyPress apart from other hosts?

NannyPress focuses on a simplistic approach when it comes to hosting WordPress. We manually setup each client’s account, so they don’t have to deal with confusing hosting panels and installations. Once we have your site completely setup, we simply hand over the login details for you. If you’re looking for the simplest WordPress solution where you don’t have to move a finger to get setup, then you’re going to love us.

How long does it take to set up hosting?

We strive to have our clients setup within an hour of signing up, but it really depends on our workload. Keep in mind that each account is setup manually by our WP Engineers to make sure everything is running securely and correctly, as it should. If you’re migrating a website from another host (or from WordPress.com) it might take a few extra hours for us to get all your content transfered over.

How do I access my hosting control panel?

As soon as your account is setup, you will receive the admin details for your hosted WordPress website. We do not offer a hosting panel with access to MySQL databases or modification of the server-infrastructure. If you need any assistance in advanced server-settings simply just reach out to our WP Engineers and we’ll take care of that for you.

Can I develop my site while it's hosted elsewhere?

Yes. We can create a temporary NannyPress domain to create your site on. Then when you’re ready, Technical Support can switch it over to your actual domain name.

What can I host on NannyPress?

The NannyPress service is only available and optimized for WordPress sites. You can customize your WordPress site however you like. Depending on your plan, you’re able to host multiple WordPress sites from the same plan.

What other applications can I host on NannyPress?

Only a installations of WordPress is supported with NannyPress. No other CMS applications are currently supported. We have optimized our hosting servers specifically for running WordPress. If you require other applications to be run under the same URL, please get in touch for a custom solution.

Is Multisite/WPMU supported?

Not at this time.

Is email provided with NannyPress?

Yes. Email service is available with your NannyPress hosting. Depending on your plan, you can have E-mail forwarding or as many custom e-mail addresses as you’d like. If you’re interested in a custom e-mail address or forwarding, simply get in touch with your hosting assistant.

How do I use SSL on NannyPress?

All NannyPress sites come pre-configured with a free ‘Let’s Encrypt’ SSL certificate. It’s installed along with your WordPress site, so you do not need to configure it manually – we also take care of that for you.

Didn’t find an answer?

Our friendly WP Engineers are happy to help.